FAQ

Q: How long will it take to receive my order? A: Orders are processed in 1–3 business days. Delivery typically takes 7–15 business days depending on your location.

Q: How do I track my order? A: Once your order ships, we will email you a tracking number. You can enter this number on our Track Your Order page to see real-time updates.

Q: What is your return policy? A: We offer a 30-day return policy for unused items in their original packaging. Please reach out to support@hntly.com to start a return.

Q: Can I cancel or change my order? A: If you need to make changes or cancel an order, please email us within 12 hours of placing your order so we can adjust it before dispatch.